Q: Can I bring my own design for you to manufacture?
A: Yes, customization is welcomed. Please talk to our sales team for details.
Q: How do I request for a quote?
A: 1. Pick the personal protective equipment models which you are interested in from our Alibaba.com site.
2. Send us the item list and quantity required for each model, and please state your specific requests such as private label, preferred packaging methods if any via E-mail or click the “Contact Supplier " button. Our sales team will get back to you in 24 hours (48 hours or more if it is in holiday).
You are also welcomed to chat with our sales person directly via Alibaba Trade Manager.
Q: Do you accept small order quantity?
A: We are sorry but in general we do not accept orders below the Minimum Order Quantity since our company applies low inventory policy. However, please do not hesitate to ask in case we happen to be manufacturing what you need. We can simply add your order along with it if you do not need any customization.
Q: Do you provide free samples for quality check before placing the order?
A: We charge sample fees accordingly but the expense is always returnable as long as you place the order. If you are a returned customer, we would be very happy to provide some free samples at your request but the freight will be at your cost. Usually We will prepare and send the samples within three days with tracking numbers.
Q: How do you control the quality of your products?
A: 1.We have quality inspectors to walk around and inspect to ensure the quality of the products from the very beginning to the very end of the production process.
2. Third party inspection is welcomed before the cartons are sealed and loaded. Please contact your exclusive sales engineer to discuss the details.
Q: What's the order procedure?
A: First we discuss order details, production details by email or TM. Then we issue you a PI for your confirmation. You will be required to make prepaid full payment or deposit before we go into production. After we get the deposit, we will start to process the order. Before the end of production, we will contact you for shipping details and the balance. We will begin to prepare the shipment of your products for you as soon as we received the balance.
Q: What kind of payment method do you accept?
A: We accept various payment methods including T/T, L/C, D/P, Escrow, Paypal, etc,. Please contact us for details.